NOC 64400: Customer services representatives - financial institutions
Customer services representatives in financial institutions process customers' financial transactions and provide information on related banking products and services. They are employed by banks, trust companies, credit unions and similar financial institutions.
Last reviewed 2026-11-02 · Sources: Immigration, Refugees and Citizenship Canada (IRCC)
Quick answer
NOC 64400 (Customer services representatives - financial institutions) is a TEER 4 occupation — not skilled work for FSW or CEC. It is not on IRCC's high-wage list. It isn't on any current category-based draw list.
TEER
TEER 4
Not skilled for FSW/CEC
High-wage
Not listed
No extra CRS points
Category draws
None
IRCC 2026 lists
| NOC 2021 code | 64400 |
|---|---|
| Title | Customer services representatives - financial institutions |
| Broad category | Sales and service occupations |
| TEER | TEER 4 — usually requires a high school diploma or several weeks of on-the-job training |
Example job titles
- bank teller
- credit union teller
- financial customer service representative
- foreign exchange teller - financial services
Main duties
- Process customer cash deposits and withdrawals, cheques, transfers, bills and credit card payments, money orders, certified cheques and other related banking transactions
- Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds
- Sell travellers' cheques, foreign currency and money orders
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts
- Inform customers of available banking products and services to address their needs.
Your duties should match the lead statement and most of the main duties to use this NOC — check the full profile on the official NOC site.
Related occupations
- NOC 64401 — Postal services representatives
- NOC 64409 — Other customer and information services representatives
- NOC 64410 — Security guards and related security service occupations
- NOC 64100 — Retail salespersons and visual merchandisers
- NOC 64101 — Sales and account representatives - wholesale trade (non-technical)
- NOC 64200 — Tailors, dressmakers, furriers and milliners
- NOC 64201 — Image, social and other personal consultants
- NOC 64300 — Maîtres d'hôtel and hosts/hostesses
- NOC 64301 — Bartenders
- NOC 64310 — Travel counsellors
← NOC 64322 Outdoor sport and recreational guides · NOC 64401 Postal services representatives →
Calculate your CRS score → · All NOC codes · High-wage list
TEER 4 also matters for work permits: see the spousal open work permit (TEER rules for spouses of workers), LMIA explained and the Atlantic Immigration Program (job offers in TEER 0–4).
Sources: Statistics Canada NOC 2021 V1.0; IRCC high-wage occupations; IRCC category-based selection; IRCC who can apply.
Frequently asked questions
Is NOC 64400 eligible for Express Entry?+
NOC 64400 is a TEER 4 occupation. IRCC only counts TEER 0, 1, 2 or 3 work as skilled experience for the Federal Skilled Worker Program and the Canadian Experience Class, so this occupation alone generally won't meet those requirements. Provincial programs may differ.
Is NOC 64400 a high-wage occupation?+
No. NOC 64400 isn't on IRCC's Express Entry high-wage occupations list, so it doesn't earn the extra high-wage or job offer CRS points. Canadian work-length points can still apply for TEER 0–3 work.
Which Express Entry category draws include NOC 64400?+
None of IRCC's current category-based selection lists include NOC 64400. Candidates can still be invited in general, program-specific (such as CEC) or PNP rounds.