Financial customer service representative NOC code
NOC 2021 code, TEER level and Express Entry status for financial customer service representative.
Last reviewed 2026-11-02 · Sources: Immigration, Refugees and Citizenship Canada (IRCC)
Quick answer
The NOC code for financial customer service representative is 64400 (Customer services representatives - financial institutions), a TEER 4 occupation — not skilled work for FSW or CEC.
NOC code
64400
TEER 4 · not skilled for FSW/CEC
High-wage
Not listed
No extra CRS points
Category draws
None
IRCC 2026 lists
What NOC 64400 covers
Customer services representatives in financial institutions process customers' financial transactions and provide information on related banking products and services. They are employed by banks, trust companies, credit unions and similar financial institutions.
| Unit group | 64400 — Customer services representatives - financial institutions |
|---|---|
| TEER | TEER 4 — usually requires a high school diploma or several weeks of on-the-job training |
| Broad category | Sales and service occupations |
Main duties to compare with yours
- Process customer cash deposits and withdrawals, cheques, transfers, bills and credit card payments, money orders, certified cheques and other related banking transactions
- Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds
- Sell travellers' cheques, foreign currency and money orders
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts
- Inform customers of available banking products and services to address their needs.
To use NOC 64400 on an Express Entry profile or reference letter, your duties should match the lead statement and most of the main duties. See every duty and the full Express Entry breakdown for NOC 64400 →
Other job titles under NOC 64400
- Bank teller
- Credit union teller
- Foreign exchange teller - financial services
Similar titles in other NOC codes
If your duties don't match NOC 64400, one of these may fit better:
- Advertising time sales representative — NOC 64101 (Sales and account representatives - wholesale trade (non-technical), TEER 4)
- Agricultural representative — NOC 21112 (Agricultural representatives, consultants and specialists, TEER 1)
- Aircraft sales representative — NOC 62100 (Technical sales specialists - wholesale trade, TEER 2)
- Answering service operator — NOC 14101 (Receptionists, TEER 4)
- Appliance service technician — NOC 72421 (Appliance servicers and repairers, TEER 2)
- Appliance service technician apprentice — NOC 72421 (Appliance servicers and repairers, TEER 2)
- Artificial insemination service contractor — NOC 82030 (Agricultural service contractors and farm supervisors, TEER 2)
- Audio-video service technician — NOC 22311 (Electronic service technicians (household and business equipment), TEER 2)
Calculate your CRS score → · All job titles A–Z · High-wage list
Sources: Statistics Canada, NOC 2021 Version 1.0 (example titles and duties); IRCC high-wage occupations and category-based selection lists. Check the official NOC site before you apply.
Frequently asked questions
What is the NOC code for financial customer service representative?+
In NOC 2021, "financial customer service representative" is an example title in unit group 64400 — Customer services representatives - financial institutions. It is a TEER 4 occupation in the "Sales and service occupations" broad category.
Is financial customer service representative eligible for Express Entry?+
NOC 64400 is TEER 4. IRCC only counts TEER 0–3 work as skilled experience for the Federal Skilled Worker Program and Canadian Experience Class, so this work generally won't qualify for those programs on its own. Some provincial programs accept TEER 4–5 work.
Does financial customer service representative get extra CRS points?+
NOC 64400 isn't on IRCC's high-wage list, so there are no extra high-wage or job offer points. Canadian work-length points still apply for TEER 0–3 work.
Can a financial customer service representative get a category-based Express Entry invitation?+
NOC 64400 isn't on any of IRCC's current category-based selection lists. You can still be invited in general, Canadian Experience Class or Provincial Nominee Program rounds.
What if my job title says financial customer service representative but my duties are different?+
IRCC assesses your duties, not your job title. Compare what you actually do with the lead statement and main duties of NOC 64400. If most of them don't match, look at the related occupations below or search the official NOC site.