Answering service operator NOC code
NOC 2021 code, TEER level and Express Entry status for answering service operator.
Last reviewed 2026-11-02 · Sources: Immigration, Refugees and Citizenship Canada (IRCC)
Quick answer
The NOC code for answering service operator is 14101 (Receptionists), a TEER 4 occupation — not skilled work for FSW or CEC.
NOC code
14101
TEER 4 · not skilled for FSW/CEC
High-wage
Not listed
No extra CRS points
Category draws
None
IRCC 2026 lists
What NOC 14101 covers
Receptionists greet people arriving at offices, hospitals and other establishments, direct visitors to appropriate person or service, answer and forward telephone calls, take messages, schedule appointments and perform other clerical duties. They are employed by hospitals, medical and dental offices and other offices throughout the public and private sectors. Telephone operators are included in this group.
| Unit group | 14101 — Receptionists |
|---|---|
| TEER | TEER 4 — usually requires a high school diploma or several weeks of on-the-job training |
| Broad category | Business, finance and administration occupations |
Main duties to compare with yours
- Receptionists
- Greet people coming into offices and other establishments, direct them to the appropriate contacts or services, provide general information in person and by phone, and may perform clerical duties and maintain front desk security and security access lists
- Schedule appointments, using manual or computerized systems
- Record bookings, handle credit card checks, receive payment, issue receipts.
- Hospital admitting clerks
- Interview patients to obtain and process information required to provide hospital and medical services
To use NOC 14101 on an Express Entry profile or reference letter, your duties should match the lead statement and most of the main duties. See every duty and the full Express Entry breakdown for NOC 14101 →
Other job titles under NOC 14101
- Appointment clerk
- Business receptionist
- Dental receptionist
- Hospital admitting clerk
- Medical receptionist
- Office reception clerk
- Receptionist
Similar titles in other NOC codes
If your duties don't match NOC 14101, one of these may fit better:
- Appliance service technician — NOC 72421 (Appliance servicers and repairers, TEER 2)
- Appliance service technician apprentice — NOC 72421 (Appliance servicers and repairers, TEER 2)
- Artificial insemination service contractor — NOC 82030 (Agricultural service contractors and farm supervisors, TEER 2)
- Audio-video service technician — NOC 22311 (Electronic service technicians (household and business equipment), TEER 2)
- Automotive service technician — NOC 72410 (Automotive service technicians, truck and bus mechanics and mechanical repairers, TEER 2)
- Cable television service technician — NOC 72205 (Telecommunications equipment installation and cable television service technicians, TEER 2)
- Catering service manager — NOC 60030 (Restaurant and food service managers, TEER 0)
- Cleaning service general manager — NOC 00014 (Senior managers - trade, broadcasting and other services, TEER 0)
Calculate your CRS score → · All job titles A–Z · High-wage list
Sources: Statistics Canada, NOC 2021 Version 1.0 (example titles and duties); IRCC high-wage occupations and category-based selection lists. Check the official NOC site before you apply.
Frequently asked questions
What is the NOC code for answering service operator?+
In NOC 2021, "answering service operator" is an example title in unit group 14101 — Receptionists. It is a TEER 4 occupation in the "Business, finance and administration occupations" broad category.
Is answering service operator eligible for Express Entry?+
NOC 14101 is TEER 4. IRCC only counts TEER 0–3 work as skilled experience for the Federal Skilled Worker Program and Canadian Experience Class, so this work generally won't qualify for those programs on its own. Some provincial programs accept TEER 4–5 work.
Does answering service operator get extra CRS points?+
NOC 14101 isn't on IRCC's high-wage list, so there are no extra high-wage or job offer points. Canadian work-length points still apply for TEER 0–3 work.
Can a answering service operator get a category-based Express Entry invitation?+
NOC 14101 isn't on any of IRCC's current category-based selection lists. You can still be invited in general, Canadian Experience Class or Provincial Nominee Program rounds.
What if my job title says answering service operator but my duties are different?+
IRCC assesses your duties, not your job title. Compare what you actually do with the lead statement and main duties of NOC 14101. If most of them don't match, look at the related occupations below or search the official NOC site.