NOC 14101: Receptionists
Receptionists greet people arriving at offices, hospitals and other establishments, direct visitors to appropriate person or service, answer and forward telephone calls, take messages, schedule appointments and perform other clerical duties. They are employed by hospitals, medical and dental offices and other offices throughout the public and private sectors. Telephone operators are included in this group.
Last reviewed 2026-11-02 · Sources: Immigration, Refugees and Citizenship Canada (IRCC)
Quick answer
NOC 14101 (Receptionists) is a TEER 4 occupation — not skilled work for FSW or CEC. It is not on IRCC's high-wage list. It isn't on any current category-based draw list.
TEER
TEER 4
Not skilled for FSW/CEC
High-wage
Not listed
No extra CRS points
Category draws
None
IRCC 2026 lists
| NOC 2021 code | 14101 |
|---|---|
| Title | Receptionists |
| Broad category | Business, finance and administration occupations |
| TEER | TEER 4 — usually requires a high school diploma or several weeks of on-the-job training |
Example job titles
- answering service operator
- appointment clerk
- business receptionist
- dental receptionist
- hospital admitting clerk
- medical receptionist
- office reception clerk
- receptionist
Main duties
- Receptionists
- Greet people coming into offices and other establishments, direct them to the appropriate contacts or services, provide general information in person and by phone, and may perform clerical duties and maintain front desk security and security access lists
- Schedule appointments, using manual or computerized systems
- Record bookings, handle credit card checks, receive payment, issue receipts.
- Hospital admitting clerks
- Interview patients to obtain and process information required to provide hospital and medical services
- Greet patients, schedule appointments, using manual or computerized systems, receive and record payment for services, and direct patients to appropriate areas.
- Switchboard and answering service operators
Your duties should match the lead statement and most of the main duties to use this NOC — check the full profile on the official NOC site.
Related occupations
- NOC 14100 — General office support workers
- NOC 14102 — Personnel clerks
- NOC 14103 — Court clerks and related court services occupations
- NOC 14110 — Survey interviewers and statistical clerks
- NOC 14111 — Data entry clerks
- NOC 14112 — Desktop publishing operators and related occupations
- NOC 14200 — Accounting and related clerks
- NOC 14201 — Banking, insurance and other financial clerks
- NOC 14202 — Collection clerks
- NOC 14300 — Library assistants and clerks
← NOC 14100 General office support workers · NOC 14102 Personnel clerks →
Calculate your CRS score → · All NOC codes · High-wage list
TEER 4 also matters for work permits: see the spousal open work permit (TEER rules for spouses of workers), LMIA explained and the Atlantic Immigration Program (job offers in TEER 0–4).
Sources: Statistics Canada NOC 2021 V1.0; IRCC high-wage occupations; IRCC category-based selection; IRCC who can apply.
Frequently asked questions
Is NOC 14101 eligible for Express Entry?+
NOC 14101 is a TEER 4 occupation. IRCC only counts TEER 0, 1, 2 or 3 work as skilled experience for the Federal Skilled Worker Program and the Canadian Experience Class, so this occupation alone generally won't meet those requirements. Provincial programs may differ.
Is NOC 14101 a high-wage occupation?+
No. NOC 14101 isn't on IRCC's Express Entry high-wage occupations list, so it doesn't earn the extra high-wage or job offer CRS points. Canadian work-length points can still apply for TEER 0–3 work.
Which Express Entry category draws include NOC 14101?+
None of IRCC's current category-based selection lists include NOC 14101. Candidates can still be invited in general, program-specific (such as CEC) or PNP rounds.