NOC 14100: General office support workers
General office support workers prepare correspondence, reports, statements and other material, operate office equipment, answer telephones, verify, record and process forms and documents such as contracts and requisitions and perform general clerical duties according to established procedures. They are employed in offices throughout the public and private sectors.
Last reviewed 2026-11-02 · Sources: Immigration, Refugees and Citizenship Canada (IRCC)
Quick answer
NOC 14100 (General office support workers) is a TEER 4 occupation — not skilled work for FSW or CEC. It is not on IRCC's high-wage list. It isn't on any current category-based draw list.
TEER
TEER 4
Not skilled for FSW/CEC
High-wage
Not listed
No extra CRS points
Category draws
None
IRCC 2026 lists
| NOC 2021 code | 14100 |
|---|---|
| Title | General office support workers |
| Broad category | Business, finance and administration occupations |
| TEER | TEER 4 — usually requires a high school diploma or several weeks of on-the-job training |
Example job titles
- administrative clerk
- aircraft records clerk
- file and classification clerk
- filing clerk
- general office worker
- medical records clerk
- office assistant
- office clerk
Main duties
- General office support workers
- Respond to telephone, in person or electronic enquiries or forward to appropriate person
- Prepare correspondence, reports, statements, forms, presentations, applications and other documents
- Process incoming and outgoing mail, manually or electronically
- Photocopy and collate documents for distribution, mailing and filing
- Send and receive messages and documents using fax machine or electronic mail
- Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment
- Assist in preparing meeting agendas, attend meetings, and record minutes
Your duties should match the lead statement and most of the main duties to use this NOC — check the full profile on the official NOC site.
Related occupations
- NOC 14101 — Receptionists
- NOC 14102 — Personnel clerks
- NOC 14103 — Court clerks and related court services occupations
- NOC 14110 — Survey interviewers and statistical clerks
- NOC 14111 — Data entry clerks
- NOC 14112 — Desktop publishing operators and related occupations
- NOC 14200 — Accounting and related clerks
- NOC 14201 — Banking, insurance and other financial clerks
- NOC 14202 — Collection clerks
- NOC 14300 — Library assistants and clerks
← NOC 13201 Production and transportation logistics coordinators · NOC 14101 Receptionists →
Calculate your CRS score → · All NOC codes · High-wage list
TEER 4 also matters for work permits: see the spousal open work permit (TEER rules for spouses of workers), LMIA explained and the Atlantic Immigration Program (job offers in TEER 0–4).
Sources: Statistics Canada NOC 2021 V1.0; IRCC high-wage occupations; IRCC category-based selection; IRCC who can apply.
Frequently asked questions
Is NOC 14100 eligible for Express Entry?+
NOC 14100 is a TEER 4 occupation. IRCC only counts TEER 0, 1, 2 or 3 work as skilled experience for the Federal Skilled Worker Program and the Canadian Experience Class, so this occupation alone generally won't meet those requirements. Provincial programs may differ.
Is NOC 14100 a high-wage occupation?+
No. NOC 14100 isn't on IRCC's Express Entry high-wage occupations list, so it doesn't earn the extra high-wage or job offer CRS points. Canadian work-length points can still apply for TEER 0–3 work.
Which Express Entry category draws include NOC 14100?+
None of IRCC's current category-based selection lists include NOC 14100. Candidates can still be invited in general, program-specific (such as CEC) or PNP rounds.