NOC 14404: Dispatchers
Dispatchers operate radios and other telecommunication equipment to dispatch emergency vehicles and to coordinate the activities of drivers and other personnel. They are employed by police, fire and health departments, other emergency service agencies, taxi, delivery and courier services, trucking and utilities companies, and other commercial and industrial establishments.
Last reviewed 2026-11-02 · Sources: Immigration, Refugees and Citizenship Canada (IRCC)
Quick answer
NOC 14404 (Dispatchers) is a TEER 4 occupation — not skilled work for FSW or CEC. It is not on IRCC's high-wage list. It isn't on any current category-based draw list.
TEER
TEER 4
Not skilled for FSW/CEC
High-wage
Not listed
No extra CRS points
Category draws
None
IRCC 2026 lists
| NOC 2021 code | 14404 |
|---|---|
| Title | Dispatchers |
| Broad category | Business, finance and administration occupations |
| TEER | TEER 4 — usually requires a high school diploma or several weeks of on-the-job training |
Example job titles
- 911 dispatcher
- alarm system dispatcher
- ambulance dispatcher
- emergency vehicle dispatcher
- mobile equipment dispatcher
- radio operator
- taxi dispatcher
- tow truck dispatcher
Main duties
- Receive requests for emergency assistance or service and contact ambulances, police and fire departments, tow-trucks, and utility crews
- Process and transmit information and instructions to coordinate the activities of vehicle operators, crews and equipment using a variety of computer-aided communications and dispatching equipment
- Dispatch personnel according to written schedules and work orders, or as required by emergency situations
- Advise vehicle operators of route and traffic problems such as construction, accidents, congestion, weather conditions, weight and size restrictions and other information
- Operate radio equipment to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations
- Monitor personnel workloads and locations
- Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
- Maintain computer and manual records of mileage, fuel use, repairs and other expenses, and generate reports.
Your duties should match the lead statement and most of the main duties to use this NOC — check the full profile on the official NOC site.
Related occupations
- NOC 14400 — Shippers and receivers
- NOC 14401 — Storekeepers and partspersons
- NOC 14402 — Production logistics workers
- NOC 14403 — Purchasing and inventory control workers
- NOC 14405 — Transportation route and crew schedulers
- NOC 14100 — General office support workers
- NOC 14101 — Receptionists
- NOC 14102 — Personnel clerks
- NOC 14103 — Court clerks and related court services occupations
- NOC 14110 — Survey interviewers and statistical clerks
← NOC 14403 Purchasing and inventory control workers · NOC 14405 Transportation route and crew schedulers →
Calculate your CRS score → · All NOC codes · High-wage list
TEER 4 also matters for work permits: see the spousal open work permit (TEER rules for spouses of workers), LMIA explained and the Atlantic Immigration Program (job offers in TEER 0–4).
Sources: Statistics Canada NOC 2021 V1.0; IRCC high-wage occupations; IRCC category-based selection; IRCC who can apply.
Frequently asked questions
Is NOC 14404 eligible for Express Entry?+
NOC 14404 is a TEER 4 occupation. IRCC only counts TEER 0, 1, 2 or 3 work as skilled experience for the Federal Skilled Worker Program and the Canadian Experience Class, so this occupation alone generally won't meet those requirements. Provincial programs may differ.
Is NOC 14404 a high-wage occupation?+
No. NOC 14404 isn't on IRCC's Express Entry high-wage occupations list, so it doesn't earn the extra high-wage or job offer CRS points. Canadian work-length points can still apply for TEER 0–3 work.
Which Express Entry category draws include NOC 14404?+
None of IRCC's current category-based selection lists include NOC 14404. Candidates can still be invited in general, program-specific (such as CEC) or PNP rounds.