NOC 64312: Airline ticket and service agents
Airline ticket and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. They are employed by airline companies.
Last reviewed 2026-11-02 · Sources: Immigration, Refugees and Citizenship Canada (IRCC)
Quick answer
NOC 64312 (Airline ticket and service agents) is a TEER 4 occupation — not skilled work for FSW or CEC. It is not on IRCC's high-wage list. It isn't on any current category-based draw list.
TEER
TEER 4
Not skilled for FSW/CEC
High-wage
Not listed
No extra CRS points
Category draws
None
IRCC 2026 lists
| NOC 2021 code | 64312 |
|---|---|
| Title | Airline ticket and service agents |
| Broad category | Sales and service occupations |
| TEER | TEER 4 — usually requires a high school diploma or several weeks of on-the-job training |
Example job titles
- airline baggage agent
- airline cargo agent
- airline load planner
- airline passenger agent
- airline reservation agent
- airline ticket agent
- baggage tracer - airline
- client service representative - airline
Main duties
- Airline passenger, baggage and ticket agents
- Help customers plan travel time and routes, prepare and issue tickets, assign seats, prepare boarding passes, check baggage, attend boarding gates
- Assist pre-boarding passengers and provide information on fares and flight schedules and routes
- Trace lost, delayed or misdirected baggage for customers.
- Airline cargo and freight agents
- Weigh cargo and compute freight costs, calculate charges for services and insurance, process bills of lading, cargo manifests and other documents
- Trace lost or misdirected cargo and maintain shipping and other records
- Complete pre-flight documents regarding passenger and cargo load, catering count, special requests and other flight information
Your duties should match the lead statement and most of the main duties to use this NOC — check the full profile on the official NOC site.
Related occupations
- NOC 64300 — Maîtres d'hôtel and hosts/hostesses
- NOC 64301 — Bartenders
- NOC 64310 — Travel counsellors
- NOC 64311 — Pursers and flight attendants
- NOC 64313 — Ground and water transport ticket agents, cargo service representatives and related clerks
- NOC 64314 — Hotel front desk clerks
- NOC 64320 — Tour and travel guides
- NOC 64321 — Casino workers
- NOC 64322 — Outdoor sport and recreational guides
- NOC 64100 — Retail salespersons and visual merchandisers
← NOC 64311 Pursers and flight attendants · NOC 64313 Ground and water transport ticket agents, cargo service representatives and related clerks →
Calculate your CRS score → · All NOC codes · High-wage list
TEER 4 also matters for work permits: see the spousal open work permit (TEER rules for spouses of workers), LMIA explained and the Atlantic Immigration Program (job offers in TEER 0–4).
Sources: Statistics Canada NOC 2021 V1.0; IRCC high-wage occupations; IRCC category-based selection; IRCC who can apply.
Frequently asked questions
Is NOC 64312 eligible for Express Entry?+
NOC 64312 is a TEER 4 occupation. IRCC only counts TEER 0, 1, 2 or 3 work as skilled experience for the Federal Skilled Worker Program and the Canadian Experience Class, so this occupation alone generally won't meet those requirements. Provincial programs may differ.
Is NOC 64312 a high-wage occupation?+
No. NOC 64312 isn't on IRCC's Express Entry high-wage occupations list, so it doesn't earn the extra high-wage or job offer CRS points. Canadian work-length points can still apply for TEER 0–3 work.
Which Express Entry category draws include NOC 64312?+
None of IRCC's current category-based selection lists include NOC 64312. Candidates can still be invited in general, program-specific (such as CEC) or PNP rounds.