NOC 12010: Supervisors, general office and administrative support workers
Supervisors of general office and administrative support workers supervise and coordinate the activities of workers in the following minor groups: Office support and court services occupations (1410) and Survey, statistical and data entry occupations (1411). They are employed throughout the public and private sectors.
Last reviewed 2026-11-02 · Sources: Immigration, Refugees and Citizenship Canada (IRCC)
Quick answer
NOC 12010 (Supervisors, general office and administrative support workers) is a TEER 2 occupation, so it counts as skilled work for Express Entry. It is not on IRCC's high-wage list. It isn't on any current category-based draw list.
TEER
TEER 2
Skilled for Express Entry
High-wage
Not listed
No extra CRS points
Category draws
None
IRCC 2026 lists
| NOC 2021 code | 12010 |
|---|---|
| Title | Supervisors, general office and administrative support workers |
| Broad category | Business, finance and administration occupations |
| TEER | TEER 2 — usually requires a college diploma or apprenticeship of 2+ years, or supervisory roles |
Example job titles
- clerical supervisor
- data entry supervisor
- filing clerks supervisor
- hospital admitting clerks supervisor
- personnel clerks supervisor
- records office supervisor
- registry supervisor
- switchboard operators supervisor
Main duties
- Coordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Resolve work-related problems and prepare and submit progress and other reports
- Train workers in job duties, safety procedures and company policies
- Requisition supplies and materials
- Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
Your duties should match the lead statement and most of the main duties to use this NOC — check the full profile on the official NOC site.
Related occupations
- NOC 12011 — Supervisors, finance and insurance office workers
- NOC 12012 — Supervisors, library, correspondence and related information workers
- NOC 12013 — Supervisors, supply chain, tracking and scheduling coordination occupations
- NOC 12100 — Executive assistants
- NOC 12101 — Human resources and recruitment officers
- NOC 12102 — Procurement and purchasing agents and officers
- NOC 12103 — Conference and event planners
- NOC 12104 — Employment insurance and revenue officers
- NOC 12110 — Court reporters, medical transcriptionists and related occupations
- NOC 12111 — Health information management occupations
← NOC 11202 Professional occupations in advertising, marketing and public relations · NOC 12011 Supervisors, finance and insurance office workers →
Calculate your CRS score → · All NOC codes · High-wage list
TEER 2 also matters for work permits: see the spousal open work permit (TEER rules for spouses of workers), LMIA explained and the Atlantic Immigration Program (job offers in TEER 0–4).
Sources: Statistics Canada NOC 2021 V1.0; IRCC high-wage occupations; IRCC category-based selection; IRCC who can apply.
Frequently asked questions
Is NOC 12010 eligible for Express Entry?+
NOC 12010 is a TEER 2 occupation. IRCC counts work in TEER 0, 1, 2 or 3 occupations as skilled work experience for the Federal Skilled Worker Program and the Canadian Experience Class, as long as all other program requirements are met.
Is NOC 12010 a high-wage occupation?+
No. NOC 12010 isn't on IRCC's Express Entry high-wage occupations list, so it doesn't earn the extra high-wage or job offer CRS points. Canadian work-length points can still apply for TEER 0–3 work.
Which Express Entry category draws include NOC 12010?+
None of IRCC's current category-based selection lists include NOC 12010. Candidates can still be invited in general, program-specific (such as CEC) or PNP rounds.